Personal Data Collection and Usage
CryptoXchange only collects the personal data necessary to provide our services and ensure a seamless user experience. We collect this data through our website, mobile applications, and any communication with our customer support team. The types of personal data we may collect include:
- Contact Information (name, email address, phone number)
- Identity Information (ID number, passport, driver’s license details)
- Financial Information (credit card details, bank account information)
- Web Analytics (Google Analytics)
- Any other information necessary to fulfill our legal obligations and provide you with our services.
We use your personal data for the following purposes:
- Account creation and authentication
- Processing transactions and customer support
- Prevention of fraudulent activities
- Provision of personalized content and marketing initiatives (if agreed)
- Compliance with legal obligations and regulatory requirements
Consent and Purpose Limitation
Data Storage and Protection
CryptoXchange takes all reasonable measures to ensure the security and confidentiality of your personal data. We implement technical, administrative, and physical measures to protect against unauthorized access, use, or disclosure. Here are some security measures we have in place:
- Encryption protocols to safeguard data during transmission
- Access controls within our systems to limit data access to authorized personnel only
- Regular security audits and vulnerability assessments of our infrastructure
- Safely storing data on servers with restricted access
As a user of CryptoXchange, you have certain rights regarding your personal data under applicable data protection laws. These rights include:
- Right of Access: You have the right to request access to the personal data we hold about you.
- Right of Rectification: You can request us to correct any inaccurate or incomplete personal data.
- Right of Erasure: You have the right to request the deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: You can request limitations on how we process your personal data.
- Right to Object to Processing: You may object to certain types of processing, such as direct marketing.
- Right to Data Portability: You can request to receive your personal data in a machine-readable format.
- Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw your consent at any time.
Cookies and Tracking Technologies
Third Party Data Sharing
CryptoXchange may share your data with trusted third-party service providers and business partners, strictly for the purposes of meeting our contractual obligations to you and improving our services. We ensure third-party service providers adhere to strict confidentiality and data protection measures.
User Data anonymization
In certain cases, we may anonymize your personal data for statistical, analytical, or research purposes. Anonymized data is not considered personal data and is used for aggregated analysis.
Last updated: 10-Jun-2023